a key focus on doing the right thing for each customer - deliver solutions that meet their individual individual needs. Identifying vulnerable customers and adapting approach, providing additional support when required required. Handling escalated customer queries with empathy and integrity, logging accurately Dealing with with the scope and level of this role. Handling customer queries and delivering high quality service throughout is essential. Active Listening: Understanding customer queries and questions Handle complex issues. Strong
Job Description: To achieve customer and client KPI targets in relation to allcontacts receivedvia multiple legislationTo deliver an excellent customer experience by providing a customer-focused, right first-time service service, managing any customer complaints to a satisfactory conclusionTo respond to all contacts from both both internal & external customers made via all the available channelTo accurately capture data and it on to the relevant systemsMore experienced Advisors will support the Team Leader bymentoring and supporting
Job Description: As a Customer Service Advisor at Virgin Media O2 (VMO2) you will be a key player in the company's customer relations. You will serve as the first point of contact for customers, answering involves taking inbound calls from existing VMO2 customers, handling a variety of call types. These include include billing enquiries, changes or updates to customer accounts and product-related questions. In addition the role. Advisors are expected to identify and act on triggers in conversations with customers to generate
interactions with our customers by resolving product or service problems by clarifying the customer's complaint; general customer support, and offering new products and services where relevant to our customers. Learnership Providing excellent customer service with a key focus on doing the right thing for each customer - deliver solutions their individual needs. Identifying vulnerable customers and adapting approach, providing additional support support when required. Handling escalated customer queries with empathy and integrity, logging accurately
Job Description: Role: Customer Service Advisor Role Objective As a member of a highly skilled and motivated communicate with customers to identify specific needs, whilst delivering a market leading customer service/experience committed to treating our customers fairly and ensuring continuous delivery of customer service excellence. interactions with our customers by resolving product or service problems by clarifying the customer's complaint; general customer support, and offering new products and services where relevant to our customers. Professional
Job Description: Role: Customer Advisor Role Objective As a member of a highly skilled and motivated communicate with customers to identify specific needs, whilst delivering a market leading customer service/experience committed to treating our customers fairly and ensuring continuous delivery of customer service excellence. interactions with our customers by resolving product or service problems by clarifying the customer's complaint; general customer support, and offering new products and services where relevant to our customers. Professional
is looking for a dedicated and enthusiastic Customer Care Specialist to join their dynamic team. This involves providing exceptional customer service and support, ensuring customer satisfaction and loyalty in
individuals with a knack for telesales and exceptional customer support skills. If you are passionate about delivering delivering top-notch telesales/marketing or customer service, this is the opportunity for you. Be part part of our success story and contribute to our customer satisfaction journey. Key Responsibilities: Outbound Outbound Calls: Initiate outbound calls to potential customers from provided leads. Sales Targets: Meet and exceed targets and performance metrics. Customer Service: Provide exceptional customer service by addressing client
Responsibilities Customer Care:
The position is highly pressurised and involved
business
The focus is ensuring that the companys customer interactions and administration tasks are maintained
observations, fostering a culture of attentiveness and care.
They are looking for people to look after their customers as they would their family or friends. Vibrant looking for. Must be computer literate, must have customer care work experience. Matric Credit & Criminal Salary: R6000R1000 Night shift allowance The post Customer Care Consultants appeared first on freerecruit.co