kilometres from our Parktown Office - Required. Computer literate and be able to type at least 35 wpm, to work shifts based on international time zones. 3 -year international call centre Team Leader experience
or 20 kilometres away from our Parktown Office. Computer literate and be able to type at least 35 wpm,
the contact center, ensuring adherence to service level agreements (SLAs) and operational metrics. Analyse and manage workforce planning, including staffing levels, scheduling, and resource allocation. Drive a culture