Network Certification Microsoft Certified Desktop Support Technician (MCDST) Accreditation: Must be accredited
Certification
management.
- Support with month-end processes.
- User support.
- Support SAP Analytics Cloud
keep our technical lifecycle in check VIP and End-User Support: Be the go-to hero for our VIPs and end-users
tickets
of Confluence, Jira, Jira Xray Log analysis End user support/ Incident-Problem management: ITSM Suite /
documentation, configuration, testing, and end user support. Participate in relevant implementations and
resolve problem tickets Experience with VIP and End-user support Experience with technical documentation and
Interface Technologies: MQ, REST, SOAP, Kafka End user support/ Incident-Problem management: ITSM Suite /
manufacturing operations.
Project