We're URGENTLY seeking Customer Service Consultants - 3 Months Projec t | Pine Lands (Cape Town), for for our client in the Finacial Services Sector. MUST be availabl e to start on the 1st August 2024 MUST Experience ( 6 months) in Inbound / Outbound customer service contact centre role Ability to communicate in additional
We're URGENTLY seeking Customer Service Consultants - 3 Months Projec t | Pine Lands (Cape Town), for for our client in the Finacial Services Sector. MUST be availabl e to start on the 1st August 2024 MUST Experience ( 6 months) in Inbound / Outbound customer service contact centre role Ability to communicate in additional
We require candidates with a technical background in our support centre to provide online and telephonic telephonic service and support to external customers and to assist internal business partners. The successful and equipped to provide an outstanding customer service experience. Duties would include, but not limited frequent updates on all outstanding incidents/service requests. Stay up to date on new solutions and appropriately to customer requests, complaints, queries, requirements. Identify, document, and alert the supervisor
different service providers, via email and telephonically Place different types of orders with service providers project managers Facilitate meetings with different service providers to obtain updates and progress reports reports Various other administrative tasks Minimum Requirements and Qualifications: Strong MS Office skills customer experience by delivering optimal customer service Ability to work under pressure Flexible Strong
different service providers, via email and telephonically Place different types of orders with service providers project managers Facilitate meetings with different service providers to obtain updates and progress reports reports Various other administrative tasks Minimum Requirements and Qualifications: Strong MS Office skills customer experience by delivering optimal customer service Ability to work under pressure Flexible Strong
engineering, mathematics, actuarial science, or related field. At least 5 years of advanced analytics experience
experienced Project Manager required for key strategic programme within the financial services sector. Anti Money twice per week. Limited travel into Africa will be required.
Key Result Areas
experienced Project Manager required for key strategic programme within the financial services sector. Anti Money twice per week. Limited travel into Africa will be required. Key Result Areas Project Planning - Collaborate Quality Management – Ensure stakeholder specified requirements and customer expectations are delivered/ met
degree in Marking. Communications or a related field advantageous Basic understanding of Canva/Graphic
Date of First Appointment (DOFA) in Financial services industry Access to an existing network of people