strategies through the management of the daily productivity in and output measures required to achieve and large call centre at a debt collection company or financial services. • 5 years proven experience as Collections TO: • Design and implement collection strategies, plans and procedures. • Set comprehensive goals for performance targets are met by empowering, motivating and developing an operational team to achieve desired results results and set targets. • Operational planning & managing the daily running of the call centre operations
introduction of various and diverse projects, project planning and project coordination. The Project Manager structures for stakeholders including timelines, project plans, tasks, team responsibilities and status reporting satisfaction, cost reduction and revenue growth. Develop reports and analytics to drive project improvements scope, risk and issues, compliance, resource planning and reporting Reporting progress, the identification stakeholders within the project. Excellent communicator of plans and information: strong skills in building the case
specialising in sales, marketing, training, development and brand activations. Thus, the success and Monitor the company's industry competitors, new products and market conditions Familiarity with different
INVESTIGATIONS & PROJECT MANAGEMENT Strategise, plan, and conduct various concurrent small- and large-scale information submitted by the team. Training, growth, development, and overall wellness of team. Provide regular