documented processes and procedures and ensuring First Call Resolution (FCR) Escalating cases to other departments
documented processes and procedures and ensuring First Call Resolution (FCR) Escalating cases to other departments
Our client offers a guaranteed salary package, attendance bonus, excellent commission and incentives. Requirements: • Senior Certificate • Good verbal skills • Self-motivated • Prior call centre experience is required A basic salary of R 8500 p.m. loads of perks The post Call Centre Operato