documented processes and procedures and ensuring First Call Resolution (FCR) Escalating cases to other departments
documented processes and procedures and ensuring First Call Resolution (FCR) Escalating cases to other departments
documented processes and procedures and ensuring First Call Resolution (FCR) Escalating cases to other departments
documented processes and procedures and ensuring First Call Resolution (FCR) Escalating cases to other departments
Using a variety of technical tools to enable First Call Resolution (FCR) in the online space – Informix
experience
Qualifications
Using a variety of technical tools to enable First Call Resolution (FCR) in the online space – Informix