First Line Support Consultant (JB4609) Fourways, Johannesburg R12 – 15 000 CTC per month Permanent Are Are you a tech-savvy First Line Support Consultant with experience in 365 administration experience looking A Certification 2 years experience in a tier 1 support role Microsoft 365 administrative experience is vehicle Duties and Responsibilities: Provide first-line support via phone, email, or in-person (travel to connectivity. Escalate more complex issues to Level Two support or appropriate IT personnel Assist with software
Job Description/Duties:
· Logging Support Calls on Manage Engine Service Desk (our ticketing system).
· Assisting Customers with First Line Support Issues on VSAT, Fibre, LTE, Wireless.
· Installations (Remote Support) if needed.
· Escalating Calls to Second Line Support or Vendor.
· reports etc.
· Adhering to our internal Support SLA.
First Line Support Consultant (JB4609) Fourways, Johannesburg R12 – 15 000 CTC per month Permanent Are Are you a tech-savvy First Line Support Consultant with experience in 365 administration experience looking A Certification 2 years experience in a tier 1 support role Microsoft 365 administrative experience is vehicle Duties and Responsibilities: Provide first-line support via phone, email, or in-person (travel to connectivity. Escalate more complex issues to Level Two support or appropriate IT personnel Assist with software
About the job The Technical Support Agent will be responsible for delivering exceptional client service complaints from clients. Support Agents deal mainly with inbound technical support and trouble-shooting queries workloads require • Logging of faults where required • First time resolution and ownership of any query received customer services capacity, preferably on a technical support helpdesk. • A strong technical background relating service Salary: On request The post Support Technician Level 1 appeared first on freerecruit.co.za .
IT Support Consultant - Gauteng Duties and responsibilities: Perform troubleshooting to diagnose and clients as well as the organization's computers. Support to these systems can be through remote access or within their company. Respond to daily end user support requests, such as hardware, software, peripheral phone issues for both on-site and remote users Support, document, monitor, configure, and administer the procedures or provide training to end users and IT Support Technician staff when needed. Assist with the assessment
A company in Centurion is currently looking for first year apprentice. This position will be suited to high level of production and to train on an on-going basis. Specific Role Responsibilities • Levels 1 – department on the job experience aligned to the level of competence achieved through the CBMT programme face to face interview. The post First year apprentice appeared first on freerecruit.co.za .
IT Support Consultant - Gauteng Duties and responsibilities: Perform troubleshooting to diagnose and clients as well as the organization's computers. Support to these systems can be through remote access or within their company. Respond to daily end user support requests, such as hardware, software, peripheral phone issues for both on-site and remote users Support, document, monitor, configure, and administer the procedures or provide training to end users and IT Support Technician staff when needed. Assist with the assessment
Training Support Consultant (POS 24009)
Somerset West
R 20 000 to R 23 equirements:
system training to customers Providing customer support, resolving customer queries, recommending solutions on to the system for new customers Training or consulting experience Bachelor's Degree in Accounting or Excel proficiency intermediate Customer service / support experience will be advantageous R 18 000 to R 23
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Somerset West
R 18 000 equirements: