Requirements:
We are looking for a vibrant Quality Assurance (QA) Agent to join our team in Durban preferably with Certificate is a minimum requirement). 2 years Quality Assurance experience withing a call centre environment
to ensure a seamless supply chain process. Quality Assurance: Ensure that all purchased products meet quality
to ensure a seamless supply chain process. Quality Assurance: Ensure that all purchased products meet quality
address any unusual job issues or reworks. Quality Assurance and Process Optimization: Maintain and correct data. Provide detailed sales reports, product analysis, and manage rebate reports for effective communication
address any unusual job issues or reworks. Quality Assurance and Process Optimization: Maintain and correct data. Provide detailed sales reports, product analysis, and manage rebate reports for effective communication
Team Leader performance and conduct regular quality assurance checks of calls and adherence to client processes
progress of jobs, delivery dates, and production plans.
progress of jobs, delivery dates, and production plans. Managing customer queries effectively and efficiently
progress of jobs, delivery dates, and production plans. Managing customer queries effectively and efficiently