data analysis and performance/operations metrics. YOUR KEY AREAS OF RESPONSIBILITY INCLUDE, BUT ARE NOT goals for performance and growth. • Measure's effectiveness and efficiency of operational processes and assigned call centre operation efficiently and effectively, demonstrating great leadership and a passion to colleague, closer to client and in control of your business. • Conducting performance management of data analysis and performance/operations metrics. YOUR KEY AREAS OF RESPONSIBILITY INCLUDE, BUT ARE NOT
environment. With the goal of being able to excel within your role, enjoy yourself while you build a successful Ability to multitask, prioritize, and manage time effectively ( ability to handle pressure ) Attention to detail
blowers and the information they provide are effectively. protected. Analyse relevant data and review disciplinary issues. Providing support, guidance, and effective management of the team. Conduct regular performance
working with business and other stakeholders to effectively hold government to account for the improvement best practice and project management to work effectively with peers across the business. Keep abreast