contact centre that specialises in the fields of customer experience, sales and administration in the B2C and Live Chat Consultant, you will play a pivotal role in providing exceptional customer service and support Requirements Matric Certificate- NQF Level 4 Proven customer care experience of minimum 3-5 years Previous
To qualify for this exciting opportunity you will need the following:
A degree in Commerce (BCom, Business Administration Degree, Finance Degree).
At least 2 years experience in the credit insurance industry with insurer or broker (B2B), trade finance.
A minimum of 3 years in a ser
JHB000102-TK-1 Customer Value Maximisation Sales Consultant Customer Value Maximisation Sales Consultant About matters most. With a commitment to innovation and customer-centricity, we strive to deliver exceptional value a dynamic and results-driven Customer Value Maximisation Sales Consultant to join their team. In this this role, you will be responsible for maximizing customer value through strategic sales initiatives and ultimately driving revenue growth and enhancing customer satisfaction. Key Responsibilities: Develop and
present company products Demonstrate products to customers Assist management in identifying viable marketing
JHB000102-TK-1 Customer Value Maximisation Sales Consultant Customer Value Maximisation Sales Consultant About matters most. With a commitment to innovation and customer-centricity, we strive to deliver exceptional value a dynamic and results-driven Customer Value Maximisation Sales Consultant to join their team. In this this role, you will be responsible for maximizing customer value through strategic sales initiatives and ultimately driving revenue growth and enhancing customer satisfaction. Key Responsibilities: Develop and
present company products Demonstrate products to customers Assist management in identifying viable marketing
from a Freight Forwarding Company is seeking a Customs Broker to join their team
This will be to
Performance Areas
Customer Service
- Receive calls from senior customer engineer/ help desk.
- Escalate problems to senior customer engineer if necessary.
- Provide temporary
that the problem is resolved.
- Ensure all customer queries are attended to and resolved within agreed
/>CSN Support
- Respond to remote/satellite customer call-outs (hardware, software and network calls)
line support).
- Offer customer training.
- Provide customers with regular feedback on their
contact centre that specialises in the fields of customer experience, sales and administration in the B2C and Live Chat Consultant, you will play a pivotal role in providing exceptional customer service and support Requirements Matric Certificate- NQF Level 4 Proven customer care experience of minimum 3-5 years Previous
Matric and 3 years Customer Support / Internal Sales experience is essential
Experience in a Medical
administration from point of order to final delivery to the customer
Generating quotes
Preparing pro-forma
Level Agreement of 24 hours
Liaising with customers telephonically and via email
Deal with Sales
consignment orders received by the customer and the Sales Consultant
Replace medical consignment stock
transfers done by Sales Consultant
Checking stock availability for Sales Consultants
Applying transfers