Are you an experienced customer service professional with leadership skills? A reputable company located located in the Brackenfell area is seeking Customer Service Agent's. Please see below for further details: the rest of the team
Job Description
Job Description
Description Are you an experienced customer service professional with leadership skills? A reputable located in the Brackenfell area is seeking Customer Service Agent's. Please see below for further details: impace on the rest of the team Passionate about customer service with clear examples showing that they both accuracy and speed and how it impacts the customer and business
company in Ottery, Cape Town is seeking a Customer Service Agent to join their team.
Duties Responsibilities
Seeking a suitable Import Controller with strong forwarding exposure for my small-medium-sized client based
/>Min 3+ years in similar role, handling the forwarding process from A - Z.
Exposure to other
leading freight forwarding service based in Cape Town, is seeking a motivated Freight Forwarding Sales Executive identify new opportunities. Customer Support: Providing excellent customer service by addressing client Collaboration: Working closely with the operations and customer service teams to ensure seamless service delivery preferably within the freight forwarding or logistics industry. Clearing and Forwarding Sales experience High
Applications.
• Ensures excellent customer service to patients including excellent communication
/>personalized service, anticipating the needs of customers, and addressing their
concerns promptly
abilities, coupled with strong customer service skills and
a customer-centric disposition.
•
a key focus on doing the right thing for each customer - deliver solutions that meet their individual individual needs. Identifying vulnerable customers and adapting approach, providing additional support when required required. Handling escalated customer queries with empathy and integrity, logging accurately Dealing with with the scope and level of this role. Handling customer queries and delivering high quality service throughout is essential. Active Listening: Understanding customer queries and questions Handle complex issues. Strong
Job Description: To achieve customer and client KPI targets in relation to allcontacts receivedvia multiple legislationTo deliver an excellent customer experience by providing a customer-focused, right first-time service service, managing any customer complaints to a satisfactory conclusionTo respond to all contacts from both both internal & external customers made via all the available channelTo accurately capture data and bymentoring and supporting team members to improve customer satisfaction andefficiency metrics within the