As a 3rd Line Support Engineer, you will be the escalation point for customers’ technical issues. limited to:
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the ticket until resolution as the next 1 st Line Support Engineer sought by a dynamic Internet Service single point of contact for customers to obtain support, be this via a customer dedicated Service Desk First-Line Support environment with the proven technical ability to perform First-Line Support to end requests logged or managed through 2nd and 3rd Line Support tiers. Remain courteous, tactful, honest and and intervene directly or by escalation. Process support- or information-requests from various sources (phone
Technology Industry requires a Support Engineer to provide 2nd line support within the server management layer and support layer. Assist with escalations from 1st line support engineers Provide 2nd line data centre centre support at the server infrastructure level Escalate to 3rd line timeously to maintain SLA commitments Certification essential Min 5 years' experience supporting data centre software and must have good understanding
First Line Support Engineer (Azure) Please note: This position is an in the office position and candidates and technically proficient First / Second Line Azure Support Engineer to join their dedicated IT team Cape. The role involves providing first-line technical support to end-users through various channels such maintain technical support documentation. - Collaborate with second and third-line support teams for complex protocols and SLA guidelines. - Provide quality remote support to clients and engage in post-resolution follow-ups
performance reviews of line leaders, providing constructive feedback and supporting their professional development
Minimum Requirements:
g> Business Development Executive - Commercial Lines
Industry: Insurance
clients.
Commercial lines Location: Cape Town Position: Business Development Executive - Commercial Lines Industry: potential clients. Achieve new business sales targets in line with sales plans. Provide after-sales service to within the insurance industry. Collaborative and supportive work environment. Professional development and
Job Title: Temporary Receptionist in the Southern Suburbs Region Job Description: We are seeking a reliable and professional Temporary Receptionist to cover for permanent employees who are out sick or on leave. The ideal candidate will be responsible for handling all reception duties and maintaining