incidents are logged for faulty assets and equipment in line with operational requirements and SLA’s. Ensure Ensure that daily shift handovers are complete in line with operational excellence Effective recording of all Effectively operating the multi function device in support of operational processes ie (Faxing , copying, relationships with all customers and stakeholders in line with SLA’s to achieve operational excellence Requirements:
detail, accuracy and ability to multi-task • Dead-line driven • Demonstrates good communication and interpersonal
communication and MS Word/IT skills to train and support approximately 200 users trainer required with excelelnt communication and MS Word/IT skills to train and support approximately 200 users Excellent knowledge of IT queries/support/enhancements etc Excellent communication and people skills Ensure support function runs smoothly for the users Matric at least 2-3 years IT support expereince must have IT tertiary qualifications/certification
and tests. Provide Learners license training and support to the students (training will be provided). General