Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback recognition initiatives as needed Operations Management Monitor call centre metrics and key performance indicators agreements (SLAs) are met Implement and optimize call centre processes and procedures to improve efficiency success in managing contact centres Proven ability to work independently and efficiently manage a contact contact centre 7 years of management experience in a contact centre environment (Operations) Bachelor's degree
responsible to effectively assist customers with general and specific queries. It is imperative that accurate information is provided to the customer and that calls which cannot be resolved are escalated to correct limited to):
healthcare space is looking for a Group Finance Manager to join their team. This company operated across and guidance to the finance team, designating, managing and executing internal controls for all finance and accounting activities. Responsibilities: Management: Oversees corporate accounting and finance functions reporting, financial consolidation, and treasury management. Manages month, quarter, and year-end close processes budget and monthly forecasting. Financial Analysis: Manages Financial Consolidation software. Leads process
(Midrand). My client is seeking a seasoned restaurant manager who embodies entrepreneurial spirit and ownership candidate will have a proven track record of not only managing restaurant operations but also demonstrating a Responsibilities will include: Business Management: responsible for the overall management of the restaurant, including ensuring profitability. Staff Management: including hiring, training, and managing restaurant staff, such as environment. Inventory and Supply Chain Management: Managing inventory levels and suppliers to ensure
is looking for a Hospitality General Manager with Restuarant Management Knowledge (Food and Beverage Restaurant Management Financial Planning Backshop Management Frontshop Management General Management Hospitality Financial Planning experience Food and Beverage management Knowledge At least 4 years experience in the
NFU011737-NBh-1 Unleash your full potential as a Finance General Manager Join a dynamic company operating at the forefront segments. This company is seeking a skilled General Manager Finance to lead the finance department. In Debtors Book, Cashbook, and Accounts Payable, while managing a dedicated team of 11 professionals. Your responsibilities CA(SA) 4-5 Years proven experience in financial management Essential proficiency in Forex operations R 1
is looking for a Hospitality General Manager with Restuarant Management Knowledge (Food and Beverage Restaurant Management Financial Planning Backshop Management Frontshop Management General Management Hospitality Financial Planning experience Food and Beverage management Knowledge At least 4 years experience in the
supplied leads of already interested clients into a sale / Existing clients To be aggressive in closing deals and reliable client experience possible. Call Centre Sales experience preferably Financial Sector Background speaking At least 2 years' work experience in a Call Centre Environment. Matric. Good Command of English
and technical service enquiries through inbound calls and provide end-to-end service.
Main
be able to present benefits/opportunities of the sales or service in an effective manner. EDUCATION
Identify
resolved.
Ensure that the customers are called and the resolution is confirmed before queries
little supervision
service to their clients – is eagerly looking for a Centre Compliance Specialist to join our team and help regulatory adherence and ethical conduct. As a Centre Compliance Specialist, you will play a crucial reports to regulatory authorities and senior management. Requirements: Related Degree or IISA Licentiate/Associate or Auditing Degree (preferred) NQF7 Compliance Management Certificate (Advantageous) Minimum 3 - 5 years in Business Processes environment, e.g. claims, sales, and distributions Knowledge on FAIS, FICA, long