/>Overview: We are looking for a Guest Assistant to join our clients esteemed wine estate, renowned a Guest Assistant, you will be an integral part of ensuring guests receive exceptional service and enjoy professionalism.
JHB003161-RD-1 Our Client is looking for a Guest Assistant to join their Estate Area/Location: Franschhoek Cape Town Overview: We are looking for a Guest Assistant to join our client's esteemed wine estate, renowned a Guest Assistant, you will be an integral part of ensuring guests receive exceptional service and enjoy warmth and professionalism. Provide personalized assistance and respond promptly to guest inquiries and requests and proactively offer assistance to enhance their experience. Concierge Services: Offer recommendations
JHB003161-RD-1 Our Client is looking for a Guest Assistant to join their Estate Area/Location: Franschhoek Cape Town Overview: We are looking for a Guest Assistant to join our client's esteemed wine estate, renowned a Guest Assistant, you will be an integral part of ensuring guests receive exceptional service and enjoy warmth and professionalism. Provide personalized assistance and respond promptly to guest inquiries and requests and proactively offer assistance to enhance their experience. Concierge Services: Offer recommendations
across various locations within the estate.
equipment across various locations within the estate. Assist with the loading and unloading of deliveries, ensuring care. Provide courteous and efficient transport services for guests, including transfers within the estate proper functioning of the vehicle(s) used. Assist with general porter duties, including moving and setting followed during transportation and handling of goods. Assist other estate departments with tasks as needed, transport activities. Provide excellent customer service to guests, addressing their needs and queries professionally
equipment across various locations within the estate. Assist with the loading and unloading of deliveries, ensuring care. Provide courteous and efficient transport services for guests, including transfers within the estate proper functioning of the vehicle(s) used. Assist with general porter duties, including moving and setting followed during transportation and handling of goods. Assist other estate departments with tasks as needed, transport activities. Provide excellent customer service to guests, addressing their needs and queries professionally
including proficiency in the use of Protel and MS office, including e-mail and internet. Valid driver’s record Main Responsibilities: Direct the full operations, service logistics and activities of the Hotel execute the activities of the hotel such as pricing, service offering, staffing and employee engagement, CAPEX and reporting. Ensures world-class personalised service is delivered to the guests, in all locations, by competent employees who reflect a high degree of service orientation, professional charm and who can uphold
Responsibilities: Direct the full operations, service logistics and activities of the Hotel Team to ensure execute the activities of the hotel such as pricing, service offering, staffing and employee engagement, CAPEX and reporting. Ensures world-class personalized service is delivered to the guests, in all locations, by competent employees who reflect a high degree of service orientation, professional charm and who can uphold including proficiency in the use of Protel and MS office, including e-mail and internet. Valid driver's
Responsibilities: Direct the full operations, service logistics and activities of the Hotel Team to ensure execute the activities of the hotel such as pricing, service offering, staffing and employee engagement, CAPEX and reporting. Ensures world-class personalized service is delivered to the guests, in all locations, by competent employees who reflect a high degree of service orientation, professional charm and who can uphold including proficiency in the use of Protel and MS office, including e-mail and internet. Valid driver's
efficient manner Answer guest inquiries about hotel services, facilities, hours of operation, and local area rate using standard rate quoting scenario at all times. Up sell rooms when possible. Enter reservations Be able to perform all duties of Guest Services Agent and assist at front desk as needed. File reservations multi-task, must have experience handling customer service issues and be a team player