Automation industry is currently looking for a Service Operations Manager (Document Solutions) to be based in Midrand Gauteng. The CSSD Service Operations Manager is accountable for the management and delivery of the Hardware Hardware Service portfolio to all customers and Channel Partners. The responsibilities include the overall performance management of critical service areas in the CSSD department which are: Field Service, Hardware training. Management of Hardware Service Products and Solutions. Management of hardware service portfolio
looking for an experienced and detail-oriented delivery manager to join our dynamic Group Technology team crucial role in planning, coordinating and managing the delivery and releases of our software solutions. the production environment remains stable and operational throughout, promoting high levels of user adoption and valuable technology improvements and the delivery manager forms a pivotal part in achieving this objective deficiencies are identified. • Coordinating and managing release activities, blockers and mile stones between
Provide consultative Security Services to help clients protect their information, critical infrastructures Understand and translate customer security and risk management needs into business solutions to enable compliance Support new business initiatives and innovation by managing risks. Achieve compliance targets and increase development and implementation of a continuity management plans. Identifies information and communication that support the critical business processes and manages the relationship with specialists with authority
a Senior Delivery Manager/Lead. This is a contract role for 6 months. Senior Delivery Manager Senior delivery delivery managers, also known as lead or principal delivery managers, have significant experience in in delivery management. They lead complicated and high-risk projects, drawing from their vast experience outcomes. Their role spans strategy, expectation management and team development. Here's more information complex project delivery: They manage the delivery of high-risk products and services, ensuring successful
Customer support to SSA
o LSP Management
o Irregular Management - Register Irregular cases in Cello
Business Intelligence Report to SDS Leader
o GR Management – All inbound shipments must be processed within
Cello ? Parts Arrival Ratio management
o Return Delivery Order Management – Credit must be processed
Failed Collection Management- escalate to LSP management
o Manage Export deliveries
o Inventory
Inventory Management - Attending Monthly Counts and checking weekly reports
o Stock Transfer Order creation
Reference: JHB000146-TR-1 Delivery Manager – Financial industry – (Insurance and Investments) We are and experienced Service Delivery Manager to join our team As a Service Delivery Manager, you will be responsible responsible for ensuring that our service delivery team delivers an exceptional customer experience that engagement and customer satisfaction. As Delivery Manager you will manage one or more agile projects, typically Setting timelines for deliverables. - Defining and managing priorities against the available capacity of team
collection performance and supervise daily call center operations, collaborating with various departments for optimal ensuring performance targets are met, and managing the daily operations efficiently. Foster a high-performance talent, delivering high-quality stakeholder service, managing risks, and identifying training needs for next level? Join our team as a Collections Operations Manager and make a significant impact Key Responsibilities: objectives. Measure and enhance the efficiency of operational processes. Create policies and procedures to
Job Summary:The Service Manager is responsible for overseeing and managing the service department within
satisfaction, operational efficiency, and adherence to OEM standards. The role includes managing warranty
exceptional service experiences.
Key Responsibilities:
vital role that will carve our path forward. As a Delivery Lead, you will provide direction to IT teams responsible the full product lifecycle to ensure successful delivery of all product features. You'll support ongoing ongoing tasks within our Business Bank Operations and oversee the drive to increase efficiency, optimization You'll be at the heart of our next leap in client service excellence in the financial sector. What You'll POPIA). System Change Management: Plan and execute data migrations between systems. Manage version control
vital role that will carve our path forward. As a Delivery Lead, you will provide direction to IT teams responsible the full product lifecycle to ensure successful delivery of all product features. You'll support ongoing ongoing tasks within our Business Bank Operations and oversee the drive to increase efficiency, optimization You'll be at the heart of our next leap in client service excellence in the financial sector. What You'll POPIA). System Change Management: Plan and execute data migrations between systems. Manage version control