centre at a debt collection company or financial services. • 5 years proven experience as Collections Call Technology, Data Analytics, Campaign Strategy, Client Services, Finance, Facilities and Human Capital, • Compile targets are met by empowering, motivating and developing an operational team to achieve desired results demonstrating great leadership and a passion for service and sales delivery • Creating a high-performance management of call centre resources. • Coaching, developing, motivating and retaining staff and coordinating
specialising in sales, marketing, training, development and brand activations. Thus, the success and
information submitted by the team. Training, growth, development, and overall wellness of team. Provide regular
satisfaction, cost reduction and revenue growth. Develop reports and analytics to drive project improvements