your knowledge, investigative and problem solving support skills. To keep customers regularly updated through post held To maintain an up-to-date knowledge of supported applications and developments To take an active with online retail business and eCommerce systems support • Experience working with SOAP requests and responses
Required
this second line support role in our growing Global Ecommerce and Mobile Apps support team, you will be incidents and requests. The team provides support to our global customer base covering multiple time zones ELP Backend experience Team of 10 Support Consultants, 2 nd Line Support Good understanding of Web Applications your knowledge, investigative and problem solving support skills. 5.To keep customers regularly updated through held 11.To maintain an up-to-date knowledge of supported applications and developments 12.To take an active
other part About our client: Our client, a listed global leader that provides innovative solutions, is committed challenges. With a reputation as a trusted partner to global organisations, the company delivers future-focused high-performing and diverse team of professionals on a global scale, the ideal candidate will bring a proven invoices, purchase orders, and financial reporting. Support project managers with administrative tasks, event
/>Description:JOB PURPOSE
The Support Analyst (Production System) is responsible for ensuring
and collaborating with cross-functional teams to support business operations.
RESPON
aborate with development, infrastructure, and support teams to troubleshoot and resolve complex technical
process improvements to streamline production support activitiesSecurity and Compliance
analysts and team members
enhancements to be implemented on Oracle Fusion ERP.
Support appropriate changes or updates to policies to enable
as meeting the needs of the business and the supporting functions
Secure buy in of key stakeholders
provides technical guidance when required on supporting research schedules using appropriate analytical
JOB DESCRIPTIONThe ability to configure, optimize and deploy Cloud based VPNs, SASE, SD WAN Management, Cloud Network Sockets, Wi-Fi, PPOE and infrastructure network components layer 1 to 6.
In addition, skills around software defined firewalls, zero trust environments and management of
Requirements:
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Reference: CPT007089-ME-1 IT TECHNICAL SUPPORT MANAGER Roodepoort Minimum requirements: Bachelor's degree related field Proven experience in a technical support management role (minimum 5 years) Good understanding strong problem-solving skills Experience with support ticketing systems and customer relationship management