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Collaborate on developing e-commerce customer experience and operational plan to support business objectives Analyse data and performance of e-commerce customer experience to draw performance insights, identify gaps and orchestration & improvement Manage online customer experience optimising for sales and customer sentiment, standards based on industry accepted customer experience metrics Operational responsibilities: Understanding Analytical skills to quickly assess rifts in experience Uploading plans, CE's, PO's, invoices, vouchers
To manage and lead the Contact Centre Team, communicating organizational goals, safety practices, and performance. Operations: Monitor inbound and outbound calls and email responses Provide actionable data to internal procedures for logging calls Assess quality of contact centre staff performance Coordinate call calibration sessions People Management: Manage and lead the Contact Centre team Identify areas of development Coach and manage relevant equivalent qualification Experience: 3-5 years experience in Call Centre or Customer Relationship Management
415584 - TECHNICAL INTERNAL SALES SPECIALIST (PUMP EXPERIENCE) Employer Description Leading distributors of pumps Job Description EXPERIENCE IN PUMPS SALES ESSENTIAL Must have solid experience selling a complete Matric Diploma/Certificate Skills 3- 5 years experience in Sales of pumps Intermediate Excel skills Strong
Pharmacist (2 years of RA dossier compilation experience) to join their team. Compile and submit new product years Regulatory Affairs experience in pharmaceutical industry . Experience working with SAHPRA and other Africa. Excellent spoken and written English . Experience submitting eCTD – good computer literacy skills simultaneously. Strong communication skills – experience in liaising with Business Managers, Quality Assurance be based on specific years of experience, specific regulatory experience, and specific qualifications
Qualifications and Experience – Grade 11 – Security Couse will be advantage. – Prisa Grade A certificate (internal
not yet accepted
Technical Call Centre & General Admin:
Receive breakdown
breakdown reports from customer and log the call with the relevant regional team
Immediately create
Technical division
Experience Required:
A Grade 12 certificate is the minimum
minimum requirement
Previous experience would be beneficial, not a requirement
Syspro and Qwix would
Technical Call Centre & General Admin: Receive breakdown reports from customer and log the call with the division Experience Required: A Grade 12 certificate is the minimum requirement Previous experience would
Technical Call Centre & General Admin: Receive breakdown reports from customer and log the call with the division Experience Required: A Grade 12 certificate is the minimum requirement Previous experience would
Reception duties, - 35 incoming calls per day. Answer incoming calls, and also deal with walk-in clients in both English and Afrikaans. Minimum Matric / Grade 12. Any other Admin related qualifications will own transport. R15 000 - R17 000 depending on experience, not negotiable to go higher.