involves using agreed SOPs and ensuring all guest and group payments are made within predetermined timelines reservations and C&E booking environment in a 4-star deluxe hotel with knowledge and skills in Opera
inform all overnight staff of nightly activities, group and special arrivals, requests, and repeat guests activities, and/or hazardous conditions to the security department and/or the front office manager.
You
based on coverage needs. • Administration of user/group roles to optimize contact center performance. •