Group Leader Operations Jobs in Forest Town
Qa Team Leader 3rd Floor, 26 Girton Road, Parktown, Johannesburg, 2193
Intellibpo
Forest Town
R13000.00 to R15000.00 call centre Customer Care and QA Team Leaders to join and leader a team of customer care agents and quality to emails Ensuring that your team adheres to operational procedures Ensuring that targets set for your time zones. 3 -year international call centre Team Leader experience – required. Basic Salary: R13000.00
share this job on whatsappService Delivery Manager 3rd Floor, 26 Girton Road, Parktown, Johannesburg, 2193
IntellibpoForest Town
R30 000.00 to R40 000.00 join our team at Intellibpo. As a leader in our contact center operations, you will play a vital role in driving performance excellence, managing team leaders and the client, whilst ensuring service delivery Key Responsibilities: Lead and oversee daily operations of the contact center, ensuring adherence to to service level agreements (SLAs) and operational metrics. Analyse performance data to identify trends teams to implement initiatives that enhance operational efficiency and customer experience. Monitor and
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