Hotel seeking a Executive Housekeeper to manage and control all Housekeeping standards laid down by the Continuous staff training and development. Housekeeping modules to be developed, implemented and maintained Maintain high service levels to ensure highest guest satisfaction. Applicable Tertiary Qualification
Desk procedures, including check in, check out, guest relations, complaint handling, balancing accounts Facilities are well maintained, liaise with both Housekeeping and maintenance departments to ensure 100% readiness Achieve targeted food and beverage costs Respond to guest reviews to maintain the image of the hotel Understand
Desk procedures, including check in, check out, guest relations, complaint handling, balancing accounts Facilities are well maintained, liaise with both Housekeeping and maintenance departments to ensure 100% readiness Achieve targeted food and beverage costs Respond to guest reviews to maintain the image of the hotel Understand