reservations for guests Ensure proper room allocation Register and check guests in Close guest accounts and and check guests out Confirm relevant guest information Verify guest’s payment method Issue room keys Maintain records of guest room bookings Compute all guest billings, accurately post charges to guest rooms and and house accounts Receive and transmit messages for guests Listen and respond to guest queries and requests and charges with guests during the check-out process Process accurate payment of guest accounts Inform
continual improvement in the five Key Result Areas (guest service, employees, sales/marketing, property appearance and manages the staff and everyday hotel operations to achieve profitability, guest satisfaction and maintaining standards set by the company assuring 100% guest satisfaction. Needed Skills and attributes: Matric
medium functions Manage Restaurant staff including FOH, BOH, and events staff Oversee that all opening and small to medium size functions Ensure that all guests needs, and complaints are responded to quickly quickly and efficiently Co-ordinate and prepare staff rosters Maintain appropriate standards of conduct, uniform uniform, language and grooming of all staff Ability to handle all disciplinary actions Ensure daily, weekly skills Excellent people skills Strong customer/guest service orientation Comfortable in dealing with
friendly, welcoming and efficient service to all hotel guests, in line with the hotel’s vision and values on Duties: Welcome and greet guests. Answer and direct incoming calls. Inform guests of hotel rates and services confirm reservations for guests. Register and check guests in. Confirm relevant guest information. Requirements:
agents; and to assist the GM in managing the in-house CRM system. This is an in-office role in Cape Town handling Manage in-house CRM system for maximum long-term company benefit Providing staff training as needed needed Performance reviews with staff Dealing with any disciplinary reviews whenever necessary Attending
invoices & foreign creditor payments via finance houses / banks Maintaining sufficient FEC contracts for stakeholders, including buying team, bankers/ financing houses, foreign suppliers, local freight forwarders, courier
restaurant management experience. Must have front of house and general kitchen management experience. Applicants
the primary contact for consultants, assisting guests with reservations and special requests. Your diverse
stock check in the restaurant ● To ensure that all staff receive a comprehensive induction and are correctly training program ● To ensure that all restaurant staff and management are fully trained in fire procedures
culture. Basic R 12000 per month and many additional staff benefits. The post Sales Representative – Retail