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Customer Service Position Requirements: 12 Months Call Centre Experience Matric Clear Criminal Record Pension Fund (After 3 months) The post Customer Service Position appeared first on freerecruit.co.za .
up a minimum of 5 active lead referral agents
Word, PowerPoint, Excel Good Interpersonal and guest liaison skills Ability to work in high stress situations
Bonuses and Incentives for the best performing agents
- Commission structure to be fully explained
SERVICE & MAINTENANCE
1.1 Collecting fleet mileages and performing weekly
scheduling
1.2 Preparing service schedules that take into
account staff availability and
Liaising with external workshops to determine
service requirements
1.4 Communicating the completed
receiving and scrutinising estimates
from service providers for required work and
ensuring the
requisitions to service
centre manager for approval.
2.4 Placing of orders with service providers
follow up on all scheduled maintenance and repairs SERVICE & MAINTENANCE 1.1 Collecting fleet mileages and performing weekly scheduling 1.2 Preparing service schedules that take into account staff availability Liaising with external workshops to determine service requirements 1.4 Communicating the completed schedule Requesting, receiving and scrutinising estimates from service providers for required work and ensuring the best requisitions to service centre manager for approval. 2.4 Placing of orders with service providers 2.5 Continual
follow up on all scheduled maintenance and repairs SERVICE & MAINTENANCE 1.1 Collecting fleet mileages and performing weekly scheduling 1.2 Preparing service schedules that take into account staff availability Liaising with external workshops to determine service requirements 1.4 Communicating the completed schedule Requesting, receiving and scrutinising estimates from service providers for required work and ensuring the best requisitions to service centre manager for approval. 2.4 Placing of orders with service providers 2.5 Continual
individual who has a passion for IT technology and service excellence. Industry experience Management experience customer service sales and support, team management and with a background of IT products and services. Certifications certifications in IT, management and customer service would be beneficial. Drivers license and own car technical and sales teams, overseeing existing service delivery, looking for new sales opportunities, ensuring that they deliver the highest levels of service at all time to their customers. Office management:
passionate individual with a flair for customer service, store operations, and staff motivation? We have management, a deep understanding of excellent customer service, and the ability to motivate personnel to perform customer service Deal with complaints from customers to maintain excellent customer service Resolve any retail and or customer service sector Knowledge of retail and customer service best practices Outstanding organizing skills Knowledge of excellent customer service practices Computer literate Competitive salary