replace defective equipment parts using hand tools and power tools and reassemble equipment. Perform routine following checklists. Use tools ranging from common hand and power tools, such as hammers, hoists, saws defective parts, using hoists, cranes, hand tools, and power tools. Calculate dimensions and tolerances using Machine parts to specifications using machine tools such as lathes, milling machines, shapers, or grinders operate all the basic machine tools and many specialized or advanced variation tools to perform precision machining
methodologies and tools preferred
Data Scientist , Data Visualization using relevant tools / platforms
· Competency framework development
· Preferably local to the area or willing to get own accommodation for duration of contract
special tools and equipment are used with the utmost care. Possess complete set of own hand tools as per in good order, of the normal and/or statutory tools of his/her respective trade or job skill. Where provide from stores special tools and/or equipment outside the normal scope of tools of the trade of occupation occupation. Such tools and equipment must be signed for when used and kept in good working order Please note
special tools and equipment are used with the utmost care.
process, deliverables and SLA's with stakeholders Own resolution of online incidents/bugs with relevant Self-Service and E-Commerce Using a variety of technical tools to enable First Call Resolution (FCR) in the online issues within the digital space using analytical tools - Adobe Omniture/ Qliksense Reports/ Service Request online information systems Knowledge of monitoring tools such as Elasticsearch would advantageous Good understanding
via CRM tool. Possible future task may include to manage renewal communication via the CRM tool. Assist collateral as well as creating access to necessary tools like NFC Codes, Business Cards, Personalised QR client and prospect surveys via Survey Monkey (tool), and update surveys for relevant ongoing campaigns of Canva and Survey Monkey or similar tools (advantageous). Own vehicle and South African Drivers' License via CRM tool. Possible future task may include to manage renewal communication via the CRM tool. Assist
via CRM tool. Possible future task may include to manage renewal communication via the CRM tool. Assist collateral as well as creating access to necessary tools like NFC Codes, Business Cards, Personalised QR client and prospect surveys via Survey Monkey (tool), and update surveys for relevant ongoing campaigns of Canva and Survey Monkey or similar tools (advantageous). Own vehicle and South African Drivers' License via CRM tool. Possible future task may include to manage renewal communication via the CRM tool. Assist
shifts Must be willing to work night shift Must have own transport Job Grade: C1 Key Stakeholder Relationships: clear understanding of the issue Tracking Report /BI Tool Customer feedback Emails Monitoring by Team Leader receiving the call or email Tracking Report /BI Tool Tickets Incident Handling Ensure compliance with Minimum of 10 tickets closed daily Tracking Report /BI Tool Annual ISO Audit Tickets, emails SLA Tickets Trouble Standard Operating Procedure Tracking Report /BI Tool Tickets Teamwork Demonstrate willingness to assist
Degree (Essential) Valid Driver's License & Own Vehicle 3 – 5 years' experience in a similar role Manufacturing or Retail Proficiency in data analysis tools and techniques Ability to create clear and informative