JNB007815-MNT-1 Purpose of Role: The South Africa Head of Expansion takes direct responsibility for the opening of new and expanding the company. The SA Head of Expansion operates in a VUCA (volatile, uncertain
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incumbent will analyze training needs and prioritizes contact centre training in line with operational operational needs. Conducts training and development programs to improve individual and organizational performance – 3 years’ training experience within the contact centre environment. Advantageous: Train the trainer relevant training qualifications. Valid driver’s licence. Responsibilities: Assess training needs through Contact Centre Training Manager and management. Ensures that the identified training needs analysis results
available for 2 Training Facilitators (Contact Centre). The successful incumbent will analyze training needs and prioritizes contact centre training in line with operational needs. Conducts training and development programs – 3 years’ training experience within the contact centre environment. Advantageous: Train the trainer relevant training qualifications. Valid driver’s licence. Responsibilities: Assess training needs through Contact Centre Training Manager and management. Ensures that the identified training needs analysis results
process improvement and credible reporting. Ensure compliance with IFRS 9 standards. Qualifications: Chartered
short-term capital and reserving functions, ensuring compliance with regulatory requirements, and providing strategic to senior management and stakeholders. Ensure compliance with regulatory standards and best practices
JNB007815-MNT-1 Purpose of Role: The South Africa Head of Expansion takes direct responsibility for the opening of new and expanding the company. The SA Head of Expansion operates in a VUCA (volatile, uncertain
short-term capital and reserving functions, ensuring compliance with regulatory requirements, and providing strategic to senior management and stakeholders. Ensure compliance with regulatory standards and best practices
Head: Customer Support Services (FinTech) (JB4497) Rosebank; Johannesburg R65 000 – R80 000 CTC per month Permanent An innovative FinTech company seeks a Head of Customer Support Services to join their close-knit with potential expansion plans into Africa. The Head of Customer Support is pivotal in ensuring customer department’s day-to-day activities, including hiring, training, mentoring, and performance management. Team Operations implement effective customer service procedures, policies, and standards. Product Development Collaboration:
and safety plans, enforcing policies, assessing risk, and ensuring compliance with legal guidelines. You You will conduct training, investigate incidents, and provide recommendations for improvement, aiming to Responsibilities: Develop and Implement Safety Policies: Formulate safety policies in accordance with South African and industry standards. Update policies regularly to ensure compliance with new regulations. Conduct Risk implement mitigation strategies. Ensure Regulatory Compliance: Ensure all operations comply with the Occupational