delivering exceptional client service experiences to all clients. Queries and interactions are mainly telephonic correspondence, but may include face-to-face interaction. The person in this position is also responsible management of escalations and complaints from clients. Support Agents deal mainly with inbound technical issues are thoroughly investigated, and that the client is always kept in the loop with constant feedback
Campaign. If you have the drive to succeed and love interacting with people, we want you Requirements: Valid Valid SA ID Comfortable with face-to-face interactions Able to thrive in a sales environment Strong communication
Industry – Cape Town CBD Salary – Market related. Our client has a vacant role for a Financial Administrator incumbent will be responsible for working with clients that have been contacted through our various communication insurance. All clients to be captured on the CRM system. Duties/Responsibilities: • Contact clients to obtain their benefits to clients. • Obtain different quotes on FSP. • Contact the client to discuss the quote the lead to the Insurer. • Collect and analyse client information to identify potential areas for improvement
service and admin Be approachable and confident interacting with customers An ability to work in and contribute
and administrative skills · Have good Customer interaction skills Please quote: RETAIL/MANAGER/CAPE The
service and admin Be approachable and confident interacting with customers An ability to work in and contribute
effectively to satisfy customers. •Liaise and interact with customers (internal and external) via approved and Personal Attributes Behavioural Competencies •Client Focus •Improvement Orientation •Interpersonal Effectiveness
Experience in fire protection environment is preferred. Ø Head of department – is clearly looking for someone who
Ability to work independently and handle multiple clients. Take ownership and accountability and demonstrate Requirements: Up to date curriculum vitae. Recent head and shoulder photo. Advanced knowledge in social
continuously improved to serve its employees and clients effectively. Management of the IT Technicians on management (including backups) Collaborate with Head office and remote IT teams to resolve complex technical