The main purpose of the Client Services Intern is to execute the business processes effectively, efficiently proactively manage all customer contact and ensure that service levels are achieved. Key Responsibility Areas To
The main purpose of the Client Services Intern is to execute the business processes effectively, efficiently proactively manage all customer contact and ensure that service levels are achieved. Key Responsibility Areas To
Robert Walters South Africa What you'll do: As the Head of Finance - Supply Chain, you will play a pivotal role in shaping the financial direction of our client's operations. You will be instrumental in supporting performance What you bring: The ideal candidate for this Head of Finance - Supply Chain role brings a wealth of controlling budgets. CA (SA) / CIMA Experience as a Head of Business Control/Finance, with strong supply
organization, preferably within the Financial Services industry.
Track record in portfolio management
Familiarity with data management tools, services, and data platforms, such as AWS and Ataccama
Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback Management Monitor call centre metrics and key performance indicators (KPIs) to ensure service level agreements agreements (SLAs) are met Implement and optimize call centre processes and procedures to improve efficiency and contact centres Proven ability to work independently and efficiently manage a contact centre 7 years years of management experience in a contact centre environment (Operations) Bachelor's degree / Diploma in
provide an exceptional and professional customer service experience including to perform to the best of calls within the Service Level Agreement (SLA) Responding in a timely manner to client mails and / or chats essential 12 months Contact Centre and / or Client Services experience. Contact Centre qualification (Advantageous) and high attention to detail. Excellent customer service skills. Motivated, positive, can -do attitude and
Our client offers a guaranteed salary package, attendance bonus, excellent commission and incentives Good verbal skills • Self-motivated • Prior call centre experience is required A basic salary of R 8500 8500 p.m. loads of perks The post Call Centre Operators appeared first on freerecruit.co.za .
Purpose of Position:
The Customer Service Agent is responsible to effectively assist customers and passionate about customer service and working in a customer service industry
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service and working in a customer service industry
provide an exceptional and professional customer service experience including to perform to the best of calls within the Service Level Agreement (SLA) Responding in a timely manner to client mails and / or chats essential 12 months Contact Centre and / or Client Services experience. Contact Centre qualification (Advantageous) and high attention to detail. Excellent customer service skills. Motivated, positive, can -do attitude and
the services of a target driven Loans Call Centre Manager to manage and develop the call centre into responsible for the effective management of the call centre (telephonic and online) to ensure loan targets develop the unit. Key Result Areas Ensure Call Centre meets/exceeds loan out and loan In targets Management Contribute to and manage marketing initiatives at call centre level Compliance with rules and regulations (financial records Regular and accurate reporting on call centre results and performance Maintaining and improving