seeking a Head of Customer Service to join a luxury brand, dedicated to creating exceptional customer experiences receipt. Ensure all online orders are delivered to customers within 5 working days of order. Ensure any exchanges exchanges are delivered to a customer within 12 days of request. Respond to all customer queries on the same day they arrive (including weekends). Close off all customer queries within 48 hours of receipt Save the Sale issues are resolved on time directly with the customer. Collect, Track, Inspect, communicate, resolve
seeking a Head of Customer Service to join a luxury brand, dedicated to creating exceptional customer experiences receipt. Ensure all online orders are delivered to customers within 5 working days of order. Ensure any exchanges exchanges are delivered to a customer within 12 days of request. Respond to all customer queries on the same day they arrive (including weekends). Close off all customer queries within 48 hours of receipt Save the Sale issues are resolved on time directly with the customer. Collect, Track, Inspect, communicate, resolve
will ensure that an effective and efficient data management service is provided. Provide overall leadership direction, technical data management expertise and management of the CAPRISA Data Management department. Ensure quality and optimal delivery of clinical data management services. Provide technical support to the clinical Requirements:
Head of Engineering Are you a talented Head of Engineering looking for your next role? OfferZen, the Skills: Exceptional leadership and executive management skills, with a proven ability to inspire and infrastructure management. Excellent strategic thinking and problem-solving skills. Ability to manage multiple as with cross-functional teams such as product management, design, marketing, and other business units
a fully qualified and experienced CRS/ Wealth manager with at least 6 years direct experience in a similar with a minimum of 3 years as a private wealth manager. Strong and fundamental understanding and knowledge
client is looking for a dedicated and enthusiastic Customer Care Specialist to join their dynamic team. This involves providing exceptional customer service and support, ensuring customer satisfaction and loyalty in ties:
channel strategies to enhance market reach and customer engagement. Collaborating with cross-functional Market and Customer Insight Maintenance : Continuously monitoring market trends, customer behaviour, strong relationships with potential clients and partners. Strategic Account Management : Managing existing existing customer accounts strategically. Ensuring customer satisfaction, retention, and growth. Customer Customer Relationship Management : Serving as the primary point of contact for key customers. Resolving issues
channel strategies to enhance market reach and customer engagement. Collaborating with cross-functional Market and Customer Insight Maintenance : Continuously monitoring market trends, customer behaviour, strong relationships with potential clients and partners. Strategic Account Management : Managing existing existing customer accounts strategically. Ensuring customer satisfaction, retention, and growth. Customer Customer Relationship Management : Serving as the primary point of contact for key customers. Resolving issues
- Maintain and update sailing schedule.
- Manage and monitor bookings with shipping (include monitoring
Process bookings and send booking confirmation to customers.
- Follow up on Quotes to fill up under utilised
documents (EG CNCA for Luanda)
- Invoice customers
- Process creditor invoices
- Submit