small team. Will have an IT qualification and IT helpdesk support experience. Will be supporting their company effectively escalate IT related issues to the Helpdesk. Keep record of IT maintenance to official equipment of all Software licences and escalating to IT helpdesk. Keeping IT equipment e.g. Tablets, Laptops, Mobile Office Suite Telephone etiquette Basic network and Computer troubleshooting skills R10k - R15k per month CTC
effectively escalate IT related issues to the Helpdesk. Keep record of IT maintenance to official equipment of all Software licences and escalating to IT helpdesk. Keeping IT equipment e.g. Tablets, Laptops, Mobile skills Telephone etiquette Basic knowledge of Computer troubleshooting skills Ability to work in a team
Internet Connection (Minimum 100MB) & Good Spec Computer with at least 2/3 Monitors and a quite space to ESSENTIAL JOB FUNCTIONS: The role of the Tier 2 Remote Helpdesk Technician/Level 2 Dispatch Consultant is to provide and major repairs to computer hardware and software systems. A Tier 2 Remote Helpdesk Technician/Level 2 about a user's technical issue. A Tier 2 Remote Helpdesk Technician/Level 2 Dispatch Consultant will initiate live technical support calls, a Tier 2 Remote Helpdesk Technician/Level 2 Dispatch Consultant will be
individual/team performance Reporting: Monitor daily helpdesk reports Provide trend data analysis to team and
specs and provide estimates for planning Coding Helpdesk status and time tracking updates Produce technical
Internet Connection (Minimum 100MB) & Good Spec Computer with at least 2/3 Monitors and a quiet space to current device configuration backups Assists with HelpDesk support ticket escalations, troubleshooting, and vendor certification) Demonstrated knowledge of computing systems, including hardware, software, and operating
diploma or degree in computer related field : BSc: Computer Science BSc: Computer Systems BSc: Information C++ Programming Language, CocoaPods, Computer Literacy, Computer Science, Docker (Software), Git, Java
in a Tender Admin Post Must be computer literate in various computer packages advantageous R10 000 per
in a Tender Admin Post Must be computer literate in various computer packages advantageous R10 000 per
to handle full function - hands on with strong computer (accounting packages) knowledge