Responsible for 1st line hardware and software Helpdesk support as well as provide user support in accordance
Nagios and Monitoring • Linux (Ubuntu) • Helpdesk and Support Experience • Technical Problem Solving •
This is not limited to the IT helpdesk and may include additional support. KEY ACCOUNTABILITIES Respond
Analysis, Helpdesk (Internal and External), Testing and Infrastructure, and Desktop support functions
ensuring that the IT Helpdesk provides excellent customer service in supporting the business. Keeping
ensuring that the IT Helpdesk provides excellent customer service in supporting the business. Keeping