team. Will have an IT qualification and IT helpdesk support experience. Will be supporting their company
device configuration backups Assists with HelpDesk support ticket escalations, troubleshooting, and overflow
Tier 2 Remote Helpdesk Technician/Level 2 Dispatch Consultant will build and open support tickets after YEARS EXPERIENCE WORKING ON A MSP HELPDESK PROVIDING REMOTE SUPPORT TO MULTIPLE CLIENTS MUST BE ABLE TO