Strategy, Client Services, Finance, Facilities and Human Capital, • Compile and submit reports to the COO Conducting performance management of call centre resources. • Coaching, developing, motivating and retaining staff, identifying training needs for call centre resources. COMPENTENCIES AND SKILLS: • Aptitude in decision-making Strategy, Client Services, Finance, Facilities and Human Capital, • Compile and submit reports to the COO Conducting performance management of call centre resources. • Coaching, developing, motivating and retaining
government to account for the improvement of administration, systems, and processes, whilst also assessing Delivery of projects (including all key milestones) on time, within budget and to agreed quality criteria from governance, scope, risk and issues, compliance, resource planning and reporting Reporting progress, the
General working knowledge regarding Public Administration. Skills: Strength in investigative methodology
skills Ability to multitask, prioritize, and manage time effectively ( ability to handle pressure ) Attention