Strategy, Client Services, Finance, Facilities and Human Capital, • Compile and submit reports to the COO Conducting performance management of call centre resources. • Coaching, developing, motivating and retaining performance of staff, identifying training needs for call centre resources. COMPENTENCIES AND SKILLS: • Aptitude Strategy, Client Services, Finance, Facilities and Human Capital, • Compile and submit reports to the COO Conducting performance management of call centre resources. • Coaching, developing, motivating and retaining
organisation, specialising in sales, marketing, training, development and brand activations. Thus, the
governance, scope, risk and issues, compliance, resource planning and reporting Reporting progress, the
relevance of the information submitted by the team. Training, growth, development, and overall wellness of