centre at a debt collection company or financial services. • 5 years proven experience as Collections Call performance i.e. IT, Technology, Data Analytics, Campaign Strategy, Client Services, Finance, Facilities demonstrating great leadership and a passion for service and sales delivery • Creating a high-performance team. • Ensuring the delivery of high-quality service to all internal and external stakeholders. • Managing Reviewing the performance of staff, identifying training needs for call centre resources. COMPENTENCIES
that the identity of whistle blowers and the information they provide are effectively. protected. Analyse by self and the team. Keep abreast of latest information and techniques specific to the investigative Project, and information platforms. OUTPUT 2: REPORTING Comply with proper information systems for reporting integrity and relevance of the information submitted by the team. Training, growth, development, and overall
organisation, specialising in sales, marketing, training, development and brand activations. Thus, the
project. Excellent communicator of plans and information: strong skills in building the case for change