Financial Services Client requires a Call Centre Manager who has Inbound, Outbound and Customer Service experience the Operations centre Training and leading the Operations team Overseeing the Inbound, Outbound, Electronic stakeholders within the business to draw up SLAs for services required to enable them to fulfil their targets Head Of Operations Map and continuously review call centre and operational processes to identify untapped Qualification Min 10 years in- and outbound call centre sales, customer service and staff management experience MS
Experienced Call centre Agents Needed, Salt River, Cape Town. Company Name: NCRMC. NCR Management Centre, an an outbound Call Centre has an exciting opportunity for dynamic and energetic individuals to assume the the responsibility as Call Centre Agent - reporting to the Floor Manager. The successful candidates is third language would be advantageous in order to service existing and potential clients and ensure targets Requirements: At least 1-year experience within an call centre environment; Knowledge of Debt Review Cancellation
you to join our dynamic team In this exciting call centre-based marketing position, you'll have the opportunity easier compared to companies that rely on cold calling. Competitive Compensation: Enjoy above-market salaries Growth opportunities. No experience required. Call centre experience is preferred. All training is provided
you to join our dynamic team In this exciting call centre-based marketing position, you'll have the opportunity easier compared to companies that rely on cold calling. Competitive Compensation: Enjoy above-market salaries Growth opportunities. No experience required. Call centre experience is preferred. All training is provided
Property Investment Company, is looking for a Call Centre Manager to join their team in Cape Town . 1. smooth running of the call centre operations, handling inbound and outbound calls efficiently. Resource Manage and allocate resources to meet call volumes and maintain service levels. Capacity vs Actual Resources performance metrics, such as call wait times, resolution rates, and customer satisfaction scores. 2. Team Team Management: Lead and supervise a team of call centre agents, providing guidance, support, and feedback
Financial Services Client requires a Call Centre Manager who has Inbound, Outbound and Customer Service experience the Operations centre Training and leading the Operations team Overseeing the Inbound, Outbound, Electronic stakeholders within the business to draw up SLAs for services required to enable them to fulfil their targets Head Of Operations Map and continuously review call centre and operational processes to identify untapped Qualification Min 10 years in- and outbound call centre sales, customer service and staff management experience MS
our reputation and over 17 years' history in servicing our client's needs on a global footprint. Company enhance customer satisfaction through these core values. Customer Value Quality of Service Service Evolution addressing their inquiries and concerns promptly and professionally. Developing a good understanding of client drive client satisfaction, retention, and growth. Service multiple clients concurrently and meeting deadlines relationships to ensure a high level of quality service and satisfaction. Some out of hours duties will
JOB DESCRIPTION Join our dynamic team as a Customer Service Representative, where you'll be the frontline inquiries, and providing technical support with professionalism and precision. With strong communication and organizational skills, you'll deliver exceptional service experiences while contributing to a collaborative Experience of up to 1 year, preferably in a customer service environment Some post High School education education preferred Excellent telephone etiquette and service delivery skills Strong communication skills and
Job Description: Role: Customer Service Superstar As a member of our highly skilled and motivated team voice of our customers, identifying their needs and delivering a market-leading customer service experience offering new products and services, and ensuring they always feel valued. Professional Know-how Academic: Grade (Matric) Experience: 12 - 24 months customer service experience within a Call Center environment Primary Responsibilities Providing excellent customer service with a key focus on doing the right thing for each customer - deliver solutions
a knack for sales? We're on the hunt for a Customer Service Advisor to join our team at one of the largest cellular networks. You'll be the superhero our customers need, answering their questions, recommending top-notch services. Your mission, should you choose to accept it, involves taking inbound calls from our our customers, dealing with everything from billing inquiries to account updates and product-related questions If you're customer-focused, tech-savvy, and have a knack for sales through customer service, this role