of Position:
The Customer Service Agent is responsible to effectively assist customers with information is provided to the customer and that calls which cannot be resolved are escalated to correct limited to):
Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback initiatives as needed Operations Management Monitor call centre metrics and key performance indicators (KPIs) agreements (SLAs) are met Implement and optimize call centre processes and procedures to improve efficiency contact centres Proven ability to work independently and efficiently manage a contact centre 7 years years of management experience in a contact centre environment (Operations) Bachelor's degree / Diploma in
style="text-align:center">Customer Service Agents
Based service and technical service enquiries through inbound calls and provide end-to-end service.
Main
be able to present benefits/opportunities of the sales or service in an effective manner.
Identify
resolved.
Ensure that the customers are called and the resolution is confirmed before queries
little supervision
supplied leads of already interested clients into a sale / Existing clients To be aggressive in closing deals and reliable client experience possible. Call Centre Sales experience preferably Financial Sector Background speaking At least 2 years' work experience in a Call Centre Environment. Matric. Good Command of English
searching for skilled and accomplished Property Sales Agents who possess strong professional acumen. These sellers with potential buyers. As a Property Sales Agent, your responsibilities will include effectively companies, lenders, and home inspectors • Driving sales through advertisements, open houses, and listing Matriculation • Previous experience as a Real Estate Agent is advantageous • Possession of a valid driver's with exceptional interpersonal skills • Strong sales, negotiation, and communication abilities • Pleasant
searching for skilled and accomplished Property Sales Agents who possess strong professional acumen. These sellers with potential buyers. As a Property Sales Agent, your responsibilities will include effectively companies, lenders, and home inspectors • Driving sales through advertisements, open houses, and listing Matriculation • Previous experience as a Real Estate Agent is advantageous • Possession of a valid driver's with exceptional interpersonal skills • Strong sales, negotiation, and communication abilities • Pleasant
supplied leads of already interested clients into a sale / Existing clients To be aggressive in closing deals and reliable client experience possible. Call Centre Sales experience preferably Financial Sector Background speaking At least 2 years' work experience in a Call Centre Environment. Matric. Good Command of English
service to their clients – is eagerly looking for a Centre Compliance Specialist to join our team and help regulatory adherence and ethical conduct. As a Centre Compliance Specialist, you will play a crucial in Business Processes environment, e.g. claims, sales, and distributions Knowledge on FAIS, FICA, long
We provide a variety of customer care, sales, claims, administration and office-based services to international international time zones. 1-year international call centre experience – required. R10 000 to R13 000 Plus
The main purpose of the is to resolve IT related issues logged via the Service Desk, remotely and telephonically. IT Desktop and Technical Support Investigating desktop related incidents. Working with OS platforms and administrative functionalities Providing Desktop and Technical Support services Pr