background in our support centre to provide online and telephonic service and support to external customers guidance, mentoring and feedback to Level 1/2 support representatives in a positive and constructive Maintain a high degree of first-time resolution for support queries. Manage and meet defined SLAs for each solutions and schedule training sessions with the support team to upskill them on the new solutions. Communicate departments within Metacom. Provide administrative support by gathering information for statistical reports
needs Deal with client enquireries via telephone(inbound and outbound), email and web-chat First contact Experience ( 6 months) in Inbound / Outbound customer service contact centre role Ability to communicate
needs Deal with client enquireries via telephone(inbound and outbound), email and web-chat First contact Experience ( 6 months) in Inbound / Outbound customer service contact centre role Ability to communicate
The key to this has been to put consumers at the centre of digital journeys and build what works for them
what you have learned Management oversight and a supportive infrastructure so that you are fully enabled enabled to add value to clients. Product Specialist support Company Laptop Access to revamped modern office office space with meeting facilities Back office support Rewards and recognition for outstanding performers
financial, commercial and analytical support for the sales & support functions Assist with Financial Audits
financial, commercial and analytical support for the sales & support functions
financial, commercial and analytical support for the sales & support functions Assist with Financial Audits
facility, committed to providing top-notch care and support to their residents. Your expertise in the overall
facility, committed to providing top-notch care and support to their residents. Your expertise in the overall