Incident Jobs in North Johannesburg
- Blue Recruiting (5)
- Liyema Consulting (5)
- Sabenza It Recruitment (5)
- Ba Personnel (4)
- Losika Consulting (4)
- The Focus Group (4)
- Energy At Work (3)
- Network Contracting Solutions (3)
- Network It (3)
- Recru-it (3)
Service Desk Agent Midrand
Advanced Projects & People
Midrand
Technical Support Investigating desktop related incidents. Working with OS platforms and administrative tools, by resolving all non-hardware related incidents recorded in Ticket Management System. Monitoring delivering Service Desk outputs. Incident Management Assisting with Incident and Problem management by identifying controllers that are offline and re-assigning incidents to the x64 / regional desktop support team for re-assigning these incidents to the relevant Absa support teams. Ensuring that all incidents logged in Service
share this job on whatsappArchitect Jhb - Northern Suburbs
Energy At WorkNorth Johannesburg
JHB000188-TK-1 Incident Architect Contract/Permanent Sandton Hybrid Salary flexible Position: Incident Architect (application and infrastructure) in the event of a major incident. This includes any Application and TS events that Service operation. Continual service improvement. Incident and Problem Management: Define the process and response to incidents and problems. Provide initial analysis for identifying the incident context and to fully mitigate or minimize the effect of the incident. Lead the analysis to identify the problem and
Site Manager Bryanston
Fhh Consultants Ltd.Bryanston
officers, rosters, leave and postings. Preparing incident reports, daily site visit reports, managing budgets including the Occurrence Book (OB) Attend to incidences as and when they are reported Matric Certificate knowledge of security operations and procedures, incident investigations, drafting of security job descriptions review footage when investigating incidences Be able to draft an incident report with facts, findings and
Client And Site Manager Security Negotiable
Fhh Consultants Ltd.Bryanston
officers, rosters, leave and postings. Preparing incident reports, daily site visit reports, managing budgets including the Occurrence Book (OB) Attend to incidences as and when they are reported Matric Certificate knowledge of security operations and procedures, incident investigations, drafting of security job descriptions review footage when investigating incidences Be able to draft an incident report with facts, findings and
Noc Engineer Jhb - Northern Suburbs
Recru-itNorth Johannesburg
Performance Areas Customer Communication 30% Incident Logging 20% Incident Handling 20% Trouble shooting 20% Teamwork with Customers Incident Logging Capture detailed, accurate information of the incident, either telephonically telephonically or via email Incident Handling Adhere to Standard Operating Procedures Follow up on all assigned Customers are updated hourly Escalate outstanding incidents to suppliers or senior engineers for resolution Customer feedback Emails Monitoring by Team Leader Incident Logging Ticket raised within 15 minutes of receiving
Support Analyst Bryanston
Csg ResourcingBryanston
To ensure all incoming incidents are responded to promptly, maintaining a confident and professional communications To accurately assess the nature of incident, following specific procedures based upon that assessment. To accurately identify the severity of the incident and appropriately set customer expectations. To keep customers regularly updated through their incident life cycles. To engage with and develop clear
Engineer Ccna Jhb - Northern Suburbs
Recru-itNorth Johannesburg
with Customers. Incident Logging Capture detailed, accurate information of the incident, either telephonically telephonically or via email Incident Handling Adhere to Standard Operating Procedures Follow up on all assigned Customers are updated hourly Escalate outstanding incidents to suppliers or senior engineers for resolution
Operations Manager Midrand
A1l DigitalMidrand
pertaining support resources. Incident Management: Develop and implement incident response protocols to effectively operational disruptions, security breaches, and other incidents. Coordinate with internal teams and external stakeholders stakeholders to minimize the impact of incidents on the platform. Ad Hoc Operational Issues: Address
Ivanti Heat Administrator
Midrand
Negotiable relevant departments when required, to get requests/ incidents resolved on time.
- Full Application Adm Administration
- Data Management
- Incident Templates
- Notifications and Milestones
- Decision
Management:
- Service level management Incident Management
- Service level management Change
Noc Team Leader Jhb - Northern Suburbs
Recru-itNorth Johannesburg
issues of major or repeated incidents and escalations to NOC Manager - Incidents reported immediately. Ensure available telephonically to provide support for incident escalations to customers. - Within Customer Service queries and provide escalation level assistance on incidents. - Obtain and provide feedback to senior management SLA's: Resolve Customer escalations for logged incidents - Within Service Level Agreement Effectively communicate Accuracy of information Reporting: Ensure post major incident report is submitted to Customers - Within 5 days
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