Irene The Technical Support Technician at the client plays a crucial role in providing technical assistance responsible for troubleshooting and resolving technical issues related to solar energy solutions and electrical equipment. The ideal candidate should possess strong technical knowledge, excellent problem-solving skills, and service abilities THE ROLE Technical Support: Provide prompt and effective technical support to customers and email, or in-person. Troubleshoot and resolve technical issues related to solar energy solutions, electrical
and Telephonic enquiries Product and general information / enquiries Assist with enquiries online i.e Products, Specials, Availability, Price etc. Obtain Information from relevant departments to resolve/ provide
and Telephonic enquiries Product and general information / enquiries Assist with enquiries online i.e Products, Specials, Availability, Price etc. Obtain Information from relevant departments to resolve/ provide
providers.
providers. Handle confidential and sensitive information with discretion and professionalism. Company