N3 Electrical qualification non-negotiable. P1 and P2 Electrical qualification will be an added advantage
configuration) Attend Major Incident Boilers (P1 and P2 incidents) Log problem cases with OEM, ensure SLAs
responsible for? Facilitate the recovery of all P1/P2 incidents with appropriate reporting and notifications
mentoring and training of Engineering Students (P1 and P2), and Junior Technicians. Assist with the company's
configuration) Attend Major Incident Boilers (P1 and P2 incidents) Log problem cases with OEM, ensure SLAs
caused by P1/P2 and unplanned outages. Coordinate crisis management and communication during P1/P2 situations
caused by P1/P2 and unplanned outages. Coordinate crisis management and communication during P1/P2 situations
all tickets are resolved within the SLA. • P1 & P2 issues need to be attended to if and when required
reports for VPN, F/W and Proxy