Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback initiatives as needed Operations Management Monitor call centre metrics and key performance indicators (KPIs) agreements (SLAs) are met Implement and optimize call centre processes and procedures to improve efficiency contact centres Proven ability to work independently and efficiently manage a contact centre 7 years years of management experience in a contact centre environment (Operations) Bachelor's degree / Diploma in
information is provided to the customer and that calls which cannot be resolved are escalated to correct limited to):
We provide a variety of customer care, sales, claims, administration and office-based services to international services. We are looking for Customer Service Consultants for an exciting international company. Excellent international time zones. 1-year international call centre experience – required. R10 000 to R13 000 Plus
offering a unique and exciting opportunity for a sales ambassador to join the Browns family based at our excellent earning potential. Meeting and exceeding set sales targets every month. Offering an exceptional experience retail hours. Minimum of 1-2 years sales experience, preferably retail sales experience. Experience in the
offering a unique and exciting opportunity for a sales ambassador to join the Browns family. Since 1934 excellent earning potential. Meeting and exceeding set sales targets every month. Offering an exceptional experience retail hours Minimum of 1-2 years sales experience, preferably retail sales experience. Experience in the
offering a unique and exciting opportunity for a sales ambassador to join the Browns family based at our excellent earning potential. Meeting and exceeding set sales targets every month. Offering an exceptional experience retail hours. Minimum of 1-2 years sales experience, preferably retail sales experience. Experience in the
association with well-known brands, is seeking a Sales Consultant to join our team and specialize in selling comprehensive sales strategy, and execute plans to achieve set objectives. Sales Performance: Achieve sales targets submitting activity and results reports, including daily call reports (scrums), weekly work plans, and monthly
offering a unique and exciting opportunity for a sales ambassador to join the Browns family. Since 1934 excellent earning potential. Meeting and exceeding set sales targets every month. Offering an exceptional experience retail hours Minimum of 1-2 years sales experience, preferably retail sales experience. Experience in the
offering a unique and exciting opportunity for a Sales Consultant. Since 1934 our family has been crafting the potential. Key Outputs: Meeting and exceeding set sales targets every month. Offering an exceptional experience standards. Minimum of 1-2 years sales experience, preferably retail sales experience. Experience in the
offering a unique and exciting opportunity for a Sales Consultant. Since 1934 our family has been crafting the potential. Key Outputs: Meeting and exceeding set sales targets every month. Offering an exceptional experience standards. Minimum of 1-2 years sales experience, preferably retail sales experience. Experience in the