and reporting of trips
credit notes
Procedures guidelines and rules Conduct high level investigation into all unresolved variances and/or high risk procedures, tools and standards Where required investigate allocation of labour hours for correctness and ensure proper management of operational standards Investigate all “RED & AMBER” and below target GES achievements
Procedures guidelines and rules Conduct high level investigation into all unresolved variances and/or high risk procedures, tools and standards Where required investigate allocation of labour hours for correctness and ensure proper management of operational standards Investigate all “RED & AMBER” and below target GES achievements
the agreed distribution targets are met.
ensure the agreed distribution targets are met. Prevent any possible out-of-stock situations and drive
results and assist in problem solving/root cause investigations of production problems.
Implementing and
Stock Control Damages to be minimised and stock losses to be less than 0,3% of turnover. Daily stock rotation
and customer complaints and co-ordinate the investigation, corrective action and responses with the business
customers
When appropriate visit customers to investigate NCRs, inspect the associated product and negotiate
necessary, suspend dispatch pending
further investigation or customer approval or General Manager approval
pharmacist. Resolves customer complaints by investigating problem, developing solutions, preparing reports