Provide Tier 2 technical support for a variety of IT issues, including desktops, servers, networks, and software support staff to escalate and resolve advanced issues. • Document all support activities and client interactions
reinforce training concepts, address performance issues, and promote continuous improvement. 3. Training
reinforce training concepts, address performance issues, and promote continuous improvement. 3. Training
specifications/requisition, evaluate vendor's offers, issue technical queries and prepare recommendations for
specifications/requisition, evaluate vendors offers, issue technical queries and prepare recommendations for