doing:
Provide day-to-day support for our in-house software applications.
Diagnose and resolve
issues.
Maintain detailed documentation of support activities and resolutions.
Required
Skills:
Proven experience in application support, preferably with SQL-based systems.
Strong
background in our support centre to provide online and telephonic service and support to external customers guidance, mentoring and feedback to Level 1/2 support representatives in a positive and constructive high degree of first-time resolution for support queries. Manage and meet defined SLAs for each request solutions and schedule training sessions with the support team to upskill them on the new solutions. Communicate departments within Metacom. Provide administrative support by gathering information for statistical reports
NEW EMPLOYMENT AVAILABLE Title: Technical Support Specialist Area: Cape Town Industry: Material Handling opportunity for an experienced TECHNICAL SUPPORT SPECIALIST ( JLG, Genie, Magni, Manitou or similar ) employment based in Cape Town. To be the technical specialist for all types of machines and equipment across a designated region. To provide specialist technical training, support, assistance to customers, field program. Regional, on -site support Travel to sites within the region to support technicians with troubleshooting
innovation meets expertise in the investment management and financial sectors. We are passionate about designing, developing, and maintaining our web applications, ensuring they are robust, scalable, and secure l>
Reference: PTA000016-JVDW-2 Managed Service Provider looking for a experienced individual to join the the team. We require an application developer servicing SME and Corporate market segment. You will have have to design, develop and support solutions based on the below framework & technologies. Job Duties: Duties: Writing medium to complex systems and applications using best software development practices. Investigating improving application performance. Maintain quality and ensure responsiveness of applications. Collaborate
Construct and implement application solutions.
Construct/develop programs including coding, testing
/>Indicate program unit structure.
Mature the application development processes and code quality
Integrate
code
Relevant tertiary qualifications and/or applicable Microsoft courses or Development
experience
relevant work experience.
Systems Analyst: Board Application
Purpose Statement
Responsible
implementing of Board application solutions including changes to the BOARD application in support of initiatives
and IT drivers.
Provide technical system support and liaise with system vendors to ensure timely
Business Warehousing and Enterprise Performance Management solutions
systems (Git).