is hiring customer service agents for a UK campaign. Successful candidates will help customers by providing providing the best services and offering solutions to customer's queries. · Excellent listening and questioning well in a team · problem solving skills · The most important rule in providing excellent customer service service is to be friendly · Know your product or service and respond in a timely manner · Matric · Reliable · Able to work nightshift · 6 to 12 Months customer service experience · Basic of R6000 .Commission ·
Customer Support Agent, Umhlanga, North Suburbs. Company Name: Recharger Prepaid Meters. Recharger is company based in La Lucia, Durban, KwaZulu Natal. A customer support administrator position has become available
An asset and wealth management company based in Umhlanga are seeking a confident Revenue/Commission Specialist to work within the Operations Department. Interpret and analyse financial data Consider work flows and impact Monitor and report on revenue flow Maintain and control / communicate contractu
Support Team Lead to spearhead our mission of excellence Imagine being the orchestrator of a team dedicated From tracking performance metrics to keeping our customer experience at its zenith, you'll be at the forefront IT Application Support Team Provide daily direction and communication to team members to ensure App Support answered in timeously, and efficient manner. Assist the team in resolving complaints and escalations from end end users and management. Administer customer service duties such as quality analysis on call and ensure
technology changes Work with the business and IT Team review business drivers, needs and strategies and architecture, and consult business and technology teams when application architecture knowledge is needed initiative, being proactive. Ability to work as part of a team. An excellent communicator. Able to communicate controls focused on the impact the specialist support team has on delivery of ensuring the business achieves expenditure is within budget Propose incentives for the team for approval by line management Drive cost management
Assistant to join their fashion store team in Durban. Greet and assist customers as they enter the store Provide Provide exceptional customer service and ensure a positive shopping experience Offer product knowledge and and styling advice to customers Handle cash transactions and operate the point-of-sale (POS) system Maintain visual merchandising and display setups Handle customer inquiries and resolve any issues promptly and and interpersonal skills Enthusiastic, with a customer-focused attitude Ability to work flexible hours
Assistant to join their fashion store team in Durban. Greet and assist customers as they enter the store Provide Provide exceptional customer service and ensure a positive shopping experience Offer product knowledge and and styling advice to customers Handle cash transactions and operate the point-of-sale (POS) system Maintain visual merchandising and display setups Handle customer inquiries and resolve any issues promptly and and interpersonal skills Enthusiastic, with a customer-focused attitude Ability to work flexible hours
This is a Manager position that is a leader-manager role that requires the candidate to train, design with the Organization's requirements of improving Customer Experience Manage multiple accounts from various Coordinating with Training Vendors and designing customized Training programs as per Training Calendar. Liaise activities to improve and sustain team ESAT. Ensuring the training team stays updated with knowledge of floor support activities to identify gaps in customer service/communication skills/product process knowledge
This is a Manager position that is a leader-manager role that requires the candidate to train, design with the Organization's requirements of improving Customer Experience Manage multiple accounts from various Coordinating with Training Vendors and designing customized Training programs as per Training Calendar. Liaise activities to improve and sustain team ESAT. Ensuring the training team stays updated with knowledge of floor support activities to identify gaps in customer service/communication skills/product process knowledge
management of all aspects of the campaigns to ensure service delivery against client performance standards. and investigate deviations. Review daily service levels, customer experience, quality, and compliance measures an effective Communication model to ensure all teams understand the overall business performance and with Operations Managers ensuring alignment to customer requirements. Compile monthly reports with Operations improvement Engage with client on operational issues and service delivery on a weekly basis. Ensure continuous Improvement