function will be to mandate the Service Helpdesk. The Service Helpdesk Operator is one of the core functions
function will be to mandate the Service Helpdesk. The Service Helpdesk Operator is one of the core functions
problems are and where support is needed Work with helpdesk staff and other delivery teams to solve tickets loops between the school principal, facilitators, helpdesk, operations, finance, HR and IT Prepare data and
problems are and where support is needed Work with helpdesk staff and other delivery teams to solve tickets loops between the school principal, facilitators, helpdesk, operations, finance, HR and IT Prepare data and
maintain the site records / support logs via the helpdesk system. Travel to customer location to perform
to 2 nd Documentation and Updating of Ticketing/Helpdesk System Train end users on usage of computer hardware