objectives for Operations. Ensure client systems and support always remain highly functional. Manage the operations Signed SLA Deliver monthly operations reports to all Municipality customers Manage the end-to-end incident incident logging system. Continuously improve operational management systems, processes and best practices in Technology or relevant qualification (Essential) Operations Management or Customer Management qualification (Advantage) (Energy Industry) Proven work experience as an operations manager or similar role is essential Extensive understanding
work routines in line with operational plans/schedules in order to manage the achievement of service
work routines in line with operational plans/schedules in order to manage the achievement of service