Responsibilities:
Service Desk
Ensure that Service Desk telephones and email are monitored
to be checked at least every 30mins.
Log service desk incidents and requests received via email or
maintenance (Patch management) Regular updating the Service Desk and all customers with progress-information
incoming tickets from remote IT teams, such as service desk, desktop support, network support, etc.
SME bucket
Microsoft Cloud services. Familiarity with remote desktop applications and help desk software. Attention
implemented Ensure timely and accurate guest service Ensuring the front desk provides a professional and friendly
implemented Ensure timely and accurate guest service Ensuring the front desk provides a professional and friendly
The Cash Desk Clerk is responsible for handling transactions at the cash desk, providing excellent customer service, and ensuring accurate cash handling. This role involves managing cash, processing payments, and maintaining records of financial transactions in a timely and accurate manner. Key Resp